Saturday, July 24, 2010

The eBay Fall Seller Update

Here is the email I received from eBay with info about the Fall Seller Update, in case you missed it:

Fall Seller Update: Sell more this holiday season 

Dear juliawww: 

With the 2010 Holiday selling season just around the corner, updates are
coming this fall to help you take full advantage of the increased holiday
traffic, maximize sales, and streamline your operations. As promised,
we're continuing to consolidate changes that impact you into two or
three releases per year with lead time to adapt. This is the third and
final release for 2010.

Updates to help you stay on top of holiday sales

New Listing Analytics application:
 Monitor your listing 
performance and
sales and spot needed adjustments.

More bulk editing functionality:
 Adjust price, accept returns,
edit descriptions, and more.

Unpaid Item Assistant update:
 Get inventory back on the shelf fast
with auto-relist; exempt your preferred buyers.

Unpaid Item Assistant
 will be turned on automatically for all

Shipping updates to help you improve service, reduce buyer questions

Industry-standard shipping terms
 prominently displayed with estimated
delivery: Economy, Standard, Expedited, and One-day

What this means for you: All the current shipping services will be 
mapped automatically to the four new classifications. Your listings 
with "Standard Flat-rate" will be mapped to the new "Standard", 
and listings with "Other" will be mapped to the new "Economy." 
Check your listings with these two services specified to make 
sure the estimated delivery time is still accurate. Get details.
Shipping to Alaska and Hawaii, US Protectorates, and APO/FPO addresses: Show exact rates based on the location 
or exclude these buyers.
Pass on your shipping discounts to buyers with the
Shipping Calculator: Specify one domestic and one international 
Low-cost shipping insurance: Available exclusively with eBay 
label printing.

Streamline buyer communications

Updates to reduce and manage buyer contacts:
 Ask a question
down on item page; Automated Answers turned on for all sellers.

Enhancements to My Messages:
 Use it as your central inbox for
 buyer emails with out-of-office reply, customized email signatures,
and message filtering.

Category and Item Specifics changes
 are also consolidated
with rest of updates. Find out if your listings are impacted.

Get details on the 2010 Fall Seller Update. 

For more insight, you're also invited to Talk with members of my
staff during thenext two days on a 
special discussion board we've
set up for this purpose.

Join me and other leaders from eBay in a Town Hall meeting on 
Wednesday, July 14.

Check the Announcement Board for more
 details coming soon. 

Take part in the upcoming webinar on Thursday, July 15.

As always, thank you for selling on eBay.

Dinesh Lathi
Vice President
Seller and Buyer Experience

No comments:

Post a Comment